On each product page, in the description below the image are a list of the ingredients. There are always simple product names listed but if you're curious about a certain metal or material, simply send me a message on Twitter, Facebook, or Instagram, and I'll get back to you right away!
If the item is a digital/ downloadable item, you cannot return it or get a refund at all unfortunately.
If you accidentally ordered something, message or email me right after you order, and I can refund you for the item(s). If you ordered something and change your mind on the order overall, I will refund you completely if you wish.
If you receive an item and do not like it, you can message me with your concerns and I will issue a refund once the items are in transit to being returned. If you receive the wrong item, you can simply keep the item and re-gift it and I will send the correct one. if you want to return it, I will still send the correct item with no issue and a coupon code of your own for your next order.
Oh no, extreme apologies for that! Send us a photo via email or in a direct message on social media and we will replace the item for you within a few days! Since orders are one of a kind, we will have to substitute the item. You can also request a refund for that item.
There are a few items that, while one of a kind, are easier to remake in comparison to others. When it's on backorder, this means that I don't have another item ready and need to make it. This process can take up to a week, and depending on shipping should arrive within 3 to 5 business days.
Resin doesn't break down over time, thankfully but there are a few things to look out for with the hardware (hooks, chains, etc) for items:
Water Bottles -
Earrings and Necklaces -
Houseware -
Yes! Please refer to the Commissions page for all information about the process. If I do not get back to you, please reach out via email mail@heretics.shop.
Last Updated: 10/10/2022
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